We know that when something goes wrong, it needs fixing fast. N79 provide excellent service response times for your tech support needs answering most issues via email. Where a more hands on approach is needed N79 offer an onsite service for hardware and software issues. Technical problems can be caused by a number of things, hardware faults, software glitches and user error. N79 aim to find the fault and rectify it enabling you to get on with running your business. N79 provide support packages tailored to your needs. So if you only need hardware support then thats ok. If you want to cover your software with backups and onsite support then that fine too.